Refund Details

 

Select the Customer to whom the Refund is to made out to.

The Customer is a Required field ().The user selects the Customer by Left Clicking on the Drop Down List Box (). When this is done a list of available Customers will be displayed. Should the user not Select a Customer  and attempts to  Process ()  the information the system will give an indication  () that this is compulsory information.

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The system will automatically generate a Document Number.

 

Enter a Reference Number for the Refund.

 

Note:    

If the field is left blank, the system will generate an automatic incremented reference number according to the format and sequence that was set up in Accounting>Setup>Document Numbers.

 

 

Select the payment of the Refund Type (Cheque or EFT)

The Document Type is a Required field ().The user selects the Document Type by Left Clicking on the Appropriate Radio Button  ( ).

 

Select the Bank that is to be credited by the Refund.

 

The Balance of the Customer's account (with the current entries in the Refund line items taken into acccount) will be calculated and displayed.

 

The Balance is system calculated.

 

The Transaction Date will default to today's date.

The Transaction Date is a Required field ().The user selects the Transaction Date  by Left Clicking on the Drop Down List Box (). When this is done a list of available Transaction Dates will be displayed. Should the user not Select  a Transaction Date  and attempts to Process () the information the system will give an indication  () that this is compulsory information.

 

The Posting Date will default to today's date.

The Posting Date is a Required field ().The user selects the Posting Date  by Left Clicking on the Drop Down List Box (). When this is done a list of available Posting Dates will be displayed. Should the user not Select  a Posting Date  and attempts to Process () the information the system will give an indication  () that this is compulsory information.

 

Click on the Add Line Item Button in the middle of the Screen to add a line item for the refund.

 

Total Amount for the Refund. System Calculated.

 

Enter a Message for the Refund - typically Terms and Conditions and or the Reason for the Refund.

 

Click on the Process Button to process and post the Refund.